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When to Call for Help

by Michele Magner
Mar 11, 2026
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For many caregivers, the words Adult Protective Services can feel intimidating.

It can sound official. Serious. Even scary.

But in this episode of the Inspired Caring podcast, I sat down with Pam Moriarty, a supervisor for Adult Protective Services in Nebraska, to talk about what APS actually does, and what they don’t do.

One of the most important things she shared is this: APS is not the enemy. They are there to investigate concerns of abuse, neglect, exploitation, or self-neglect. Also, their goal is to connect vulnerable adults with resources that help keep them safe.

Calling does not mean someone will be removed from their home. In fact, APS does not have the legal authority to remove someone simply because a report is made. Their goal is safety, support, and connection to community resources whenever possible.

If something doesn’t feel right, you are allowed to ask questions.


✨ A Quote to Sit With

“When in doubt, call.”

That was Pam’s simple advice. Even if you aren’t sure whether what you’re seeing qualifies as abuse or neglect, making a call creates a record. It allows professionals to determine whether an investigation is needed, and it ensures concerns aren’t ignored.


đź§­ A Helpful Resource

Every state has its own Adult Protective Services system. Some use statewide hotlines; others operate by county. If you’re unsure where to begin:

  • Search: “Adult Protective Services” + your state

  • Look for your state’s Department of Health and Human Services

  • Save the hotline number in your phone

Knowing the number ahead of time can bring peace of mind. You may never need it, but having it can reduce hesitation if a situation escalates.


🌿 The C.A.R.I.N.G. Framework © Reflection

N — Navigate

This conversation connects deeply with Navigate in The C.A.R.I.N.G. Framework ©.

Caregiving isn’t just about providing hands-on support, it’s about navigating systems. Medical systems. Legal systems. Community resources.

If you’re concerned about a loved one living alone, struggling with self-neglect, or potentially being exploited, navigating that next step can feel overwhelming.

Pause and ask:

  • Am I carrying this concern alone?

  • Would outside perspective bring clarity?

  • What resource could help me assess this situation objectively?

Reaching out does not mean you’re escalating unnecessarily. It means you’re seeking guidance.


🎧 Episode Reference

Inspired Caring Podcast — Episode 12: Adult Protective Services

In this episode, we discuss what APS investigates, what “vulnerable adult” means, how reports are handled, and why calling for help can be a protective step...not a punitive one.

If you’ve ever hesitated to make a call because it felt intimidating, I hope this conversation brings clarity and reassurance.

You are allowed to seek support.
You are allowed to ask for help.
And you are not alone in navigating this.

With care,
Michele đź’›

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